Unified player profile
Name, multiple phones & emails, address, country, IP and traffic source — every order, transaction, message and call linked to one record.
Players, payments, messaging, money and risk — connected and moving in real time, on infrastructure you own. Watch data flow between Stripe and Bastion, and every event surface the moment it happens.
Trusted by operators moving real money — at scale, on infrastructure they own.
We folded four vendors and a VPN into one platform we actually own. Reconciliation that used to take a week now closes itself overnight.
The security layer alone justified the move — multi-account abuse fell sharply in the first month, and our outreach stopped getting flagged.
Most operations are stitched from half a dozen rented tools — and leak data and time at every hand-off. Bastion collapses the whole stack into one event-driven platform you actually own.
Toggle modules per vertical. The player is the focus — every action becomes a data point, every data point becomes a decision.
Name, multiple phones & emails, address, country, IP and traffic source — every order, transaction, message and call linked to one record.
Run 3, 5 or 50 legal entities and watch the money move — per company, per processor.
Native Stripe plus pluggable processors. Every transaction carries amount, method, status — and the IP behind it.
Event-driven, observer-based. Segments update on the fly; campaigns trigger themselves.
Granular roles decide who sees what. Desks, managers and admins each see only their slice.
The same event stream that drives automation feeds your dashboards — cohorts, deposit and betting patterns, manager performance, processor health.
A player does something. Bastion records it, scores it, and fires the next action — automatically. That's the recipe.
Email and mass campaigns, messengers, calls and push notifications run from the same place the data lives. No exports, no third-party tab.
Multi-server sending, templates, segments and full inbox/outbox history on each profile.
Two-way messaging tied to the player record, ready for bots and broadcast lists.
Conversations and templated outreach, logged against the same timeline.
Call straight from the profile; recordings and call history attach automatically.
Event-triggered pushes — a deposit, a churn signal, a bonus — fire in real time.
Money collected across Stripe and processors — per legal entity — is reconciled inside Bastion and settled out to your banks. See exactly how much moved from which company to which account, and what each balance is right now. Maximum transparency for the owner.
Every figure drills down to a single transaction — gross, processor fee, net, the entity it belongs to and the bank it settled into. One ledger, reconciled automatically, owned by you.
In high-risk verticals, security isn't a feature — it's the foundation. Bastion protects client data and your operation at every layer.
Built-in proxy layer rotates egress IPs automatically, keeping traffic clean and resilient.
185.42.118.7AES-256 at rest, TLS in transit, field-level encryption on PII. Your players' data stays yours.
Transaction-level processor and status tracking, with IP captured on every financial event.
Behavioral pattern analysis links related accounts and surfaces collusion before it costs you.
Every change is logged. RBAC, restrictions and policies give you a defensible record end to end.
No licensing constraints, no third-party reading your data. Deploy on your own infrastructure.
Generic CRMs hand you generic tools. The verticals we serve live and die on three things the big suites barely touch — keeping mass messages delivered, recovering declined deposits, and running real retention economics.
Mass Telegram and WhatsApp only works if your senders survive. Bastion warms numbers, rotates pools and scores health automatically — a flagged number is pulled and replaced before it costs you a campaign.
A declined deposit isn't a lost player. Bastion routes each attempt across your processors by rule — geo, method, amount, risk — and cascades retries intelligently, so revenue that would've bounced gets captured.
The core of an iGaming CRM — not a generic if-this-then-that. Lifecycle segments, VIP tiers and a bonus engine with wagering control, so re-activation and VIP economics run on their own.
On SaaS, your players' data lives on someone else's servers, under someone else's terms and someone else's jurisdiction. Self-hosted Bastion keeps every record inside your perimeter — which makes GDPR, KYC/AML and responsible-gaming obligations far simpler to meet and to prove.
No vendor reading it, no shared multi-tenant database, no third party that can be subpoenaed, breached or switched off. You hold the servers, the encryption keys and the audit trail — and you decide the jurisdiction it all lives in.
Data residency by design — records stay in the region you choose.
Onboard and monitor players without bolting on another vendor.
The player-protection controls regulators expect, built in.
Smartico, Optimove and Fast Track each rent you a slice. Bastion gives you the whole operation, tailored to your business, on infrastructure you own.
| Bastion | Smartico / Optimove / Fast Track | |
|---|---|---|
| Self-hosted & owned | Yes | Rented SaaS |
| CRM + payments + treasury + channels + security | All-in-one | Partial / add-ons |
| Multi-entity treasury & reconciliation | Built-in | Rare / manual |
| Security layer (IP rotation, AES-256, anti-fraud) | Native | Limited |
| Tailored to your operation | Yes | Templated |
| Cost | A fraction | Premium SaaS |
No dependencies, no licensing constraints. The codebase is ours — and becomes yours.
The terminology, the metrics, the operational logic of iGaming and other high-risk verticals.
30+ models, 40+ interfaces, 29 policies, observer events, multi-server email, payments — already running.
Shaped to your needs — at a fraction of the cost of the big SaaS suites.
The scary part of switching isn't the platform — it's moving your players and your money. We handle it end to end: scoped up front, deployed on infrastructure you own, your data migrated and verified, and Bastion running in parallel until you're confident.
We map your current stack, data, legal entities and workflows into a fixed scope and timeline. No surprises, no open-ended billing.
Bastion is installed on servers you own and control. Your player and payment data never leaves your perimeter — and the codebase is yours.
We move players, history, balances and segments off Smartico, Optimove or Fast Track — verified and reconciled against the source. Nothing lost.
Phased cut-over with your team trained and a dedicated line. Run alongside your current stack until you're ready to switch for good.
We migrate you off Smartico, Optimove or Fast Track — and run Bastion beside your current stack until you're confident. No forced cut-over. No data left behind.
The whole system, on your infrastructure.
scoped to your operation.
A guided sandbox. No commitment.
14-day, sample dataset.
The same secure core adapts to where you operate. Toggle modules, rename entities, reshape the data — the platform follows your business.
Yes. Bastion deploys on your own infrastructure — your servers, your keys, your data. No third-party SaaS reads your players or your money.
That's a core design goal. Run 3, 5 or 50 entities side by side — each with its own processors and banks — while Bastion keeps the data and the money reconciled in one ledger.
Native Stripe with two-way webhooks, plus a pluggable processor layer for crypto, cards and alternative methods. Every transaction carries amount, method, status and the IP behind it.
Email and mass mailing, Telegram, WhatsApp, a built-in dialer and push — all triggered by events and logged on the player's timeline.
AES-256 at rest, TLS in transit, field-level encryption on PII, granular RBAC, audit logging, anti-fraud and multi-account detection — plus a built-in IP rotation layer.
You get the whole operation for a fraction of what the big rented suites charge — and you own it, rather than renting a slice month to month.
The foundation is already in production. We tailor it to your operation in weeks, not months, and migrate your existing data during onboarding.
Book a walkthrough and we'll map Bastion to your operation, your entities and your stack — and show you the foundation already running in production.